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Position Available, County of Santa Cruz, CA

CP&DR Staff on
Aug 24, 2021

County of Santa Cruz



Supplemental Questionnaire Required 

Open & Promotional

Job # 21-US3-01 

Salary: $6,593 – 8,809 / Month

Closing Date:  Friday, September 03, 2021

THE JOB: Under direction, collect, organize and analyze data involved with organizational and functional studies, management information systems and data processing, administrative systems and procedures or preparation of budget proposals; prepare detailed research reports and recommendations; provide departmental information to other departments and agencies; and do other work as required. Departmental Administrative Analyst is the journey class in operating departments. Incumbents of positions in this class independently perform varied and difficult work and review of their work is generally done upon completion. Please note this is a County-wide classification.  The list established from this recruitment will be used to fill the current vacancies and any future positions county wide during the life of the eligible list. The current vacancies are in the Human Services Department and the Planning Department.


The Human Services Department position is in their Business Analytics Unit (BA). This position develops data and reports to meet the needs of programs in the department. The unit is hiring one Department Analyst to take a lead role supporting the Housing 4 Health (H4H) division working on homelessness. The candidate will be part of a BA team that includes developers and analysts who will work together to create reports and dashboards utilizing Homeless Management Information System (HMIS) data. The ideal candidate will have experience working with data systems and databases, analyzing data, and creating reports and dashboards for program staff and the public.


The Planning Department position supports the functions of the development permit service divisions of Planning Department, with specific focus on the establishment and operation of a new unified permit center (UPC) hosting members of divisions both within and outside the Planning Department to facilitate a “one-stop” location where constituents can access comprehensive, accurate information and obtain permit assistance in a customer-focused environment. The UPC commitment to provide a timely and effective development review process is supported by a culture of data-driven continuous process improvement and solutions-based mindset. The ideal candidate for this position possesses a strong background in metrics-based process improvement and workflow analysis, experience reporting complex information to a broad audience in various electronic formats, confidence in recommending and executing operational improvements, and the ability to establish and maintain positive working relationships with inter-agency stakeholders.


THE REQUIREMENTS: Any combination of training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain these would be:

Two years of experience performing duties comparable to an Assistant Departmental Administrative Analyst in Santa Cruz County. 


Knowledge: Working knowledge of research principles and methods; administrative survey and evaluative principles and techniques; communication skills and techniques required for gathering, evaluating and transmitting information, and effective interviewing at all functioning levels of the department or other public or private agencies; modern office methods and procedures; budgeting procedures (for designated positions); statistical methods; and the application of data processing to department operations. 


Ability to: Define problem areas; collect, interpret and evaluate data; project consequences of recommendations; coordinate visual observation, oral and/or written communications into concise, descriptive and sometimes standardized written or oral formats that relate to the essential theme or objective and reflect continuity of thought; work tactfully with others to achieve work objectives and resolve conflicting views; act as liaison to advise and/or resolve existing differences between divisions, supervisor and/or subordinates; interpret laws, legislation, ordinances, administrative policies and procedures; and input, access and analyze data using a computer.  


THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.


HOW TO APPLY: Apply online at or mail/bring an application and supplemental questionnaire to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA 95060.  For information, call (831) 454-2600. Hearing Impaired TDD/TTY: 711. Applications will meet the final filing date if received:  1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date.   

Women, minorities and people with disabilities are encouraged to apply.  If you have a disability that requires test accommodation, please call (831) 454-2600.


To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.


Some positions may require Fingerprinting and/or Background Investigation.






The supplemental questions are designed specifically for this recruitment. Applications received without the required supplemental information will be screened out of the selection process. Employment experiences referred to in your response must also be included in the Employment History section of the application.


Please answer the question(s) below as completely and thoroughly as possible, as your answer(s) may be used to assess your qualifications for movement to the next step in the recruitment process.

1. Please provide one or more example(s) of your experience analyzing a specific program and developing a report or data dashboard to communicate key metrics. Be specific about your role, how you developed the reporting framework and data collection needs, the software you used, and the outcome of your efforts.

2. Describe your experience evaluating a program and developing performance metrics.  Be specific about your analytic methods and your role in the engagement of various stakeholders involved in the project.



VACATION - 16 days 1st year, increasing to 31 days per year after 15 years service. Available after 1 year service.

ADMINISTRATIVE LEAVE – One week advanced upon appointment; two weeks accrued each year; can be taken in cash or time off.

HOLIDAYS - 13 paid holidays per year.

SICK LEAVE - Six days per year.

BEREAVEMENT LEAVE - 3 days paid in California, 5 days paid out-of-state.

MEDICAL PLAN - The County contracts with CalPERS for a variety of medical plans.  For most plans, County contributions pay a majority of the premiums for employees and eligible dependents.

DENTAL PLAN - County pays for employee and eligible dependent coverage.

VISION PLAN - The County pays for employee coverage. Employee may purchase eligible dependent coverage.

RETIREMENT AND SOCIAL SECURITY - Pension formula 2% at age 60 or 2% at age 62 as determined based on provisions of the CA Public Employees’ Pension Reform Act of 2013(PEPRA). Pension benefit determined by final average compensation of three years.  County participates in Social Security. 

LIFE INSURANCE - County paid $50,000 term policy.  Employee may purchase additional life insurance.

LONG TERM DISABILITY PLAN - Plan pays 66 2/3% of the first $13,500, up to $9,000 per month maximum.

DEPENDENT-CARE PLAN - Employees who pay for qualifying child or dependent care expenses may elect this pre-tax program.

H-CARE PLAN - Employees who pay a County medical premium may elect this pre-tax program.

HEALTH CARE FLEXIBLE SPENDING ALLOWANCE (HCFSA) – Employees may elect this pre-tax program to cover qualifying health care expenses.

DEFERRED COMPENSATION - A deferred compensation plan is available to employees.


Note: Provisions of this bulletin do not constitute an expressed or implied contract.


County of Santa Cruz

Equal Opportunity Employer


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